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FAQs

You're right. The pictures are taken with a tilt-shift lens, which essentially makes a life-size object appear miniaturised.

As our photographer writes in our About Section :

"The greatest challenge for many of these pictures was finding the right means to photograph from on-high. I have stood on roofs, dangled from cranes, sat in planes, helicopters and hot-air balloons, and used zoom lenses as long as your arm."

No you don’t, you can purchase as a “guest” if you prefer. However registering is FREE and enables you to be the first to know about special offers and discounts

You can cancel your order at any time until you receive a “order completed” email, as this means your order has now been dispatched, and you will have to return the item back to us at your own cost if you want a refund.

You will receive a confirmation email once your order has been dispatched. If your order still hasn’t arrived within 5 days of receiving this confirmation, please drop us an email on clubsfromabove@gmail.com – quoting your order number – and we will look into it for you ASAP!

Unfortunately, not. We only process orders directly through our website so we can ensure all your details are kept safe and are correct.

We use Stripe to handle all our payments, which means we can accept all major debit and credit cards from customers in every country.The Stripe process is highly secure, using industry-leading technology to keep your information safe. You can find more details here.

Our website is PCI compliant, this means we do not store any payment information, and all the channels we use to process payments (Stripe) are completely secure.

UK delivery is FREE on all orders.

We aim to have your picture with you in less than 7 days from your order. Occasionally, if we have a shortage of the particular frame type and size you have ordered, things may take a little longer, but we will keep you fully informed.

Not at the moment, sorry. However, we are planning to change this as soon as possible.

Yes you can. Simply uncheck the 'Billing address same as shipping address' checkbox on the Checkout form and enter the relevant details.

Clubs From Above framed pictures are unique and produced to order, therefore, they are non-refundable. We do, of course, offer replacements for lost orders or faulty products. If you have an issue with your order, please email us at clubsfromabove@gmail.com outlining the problem

Ooops, firstly we’re very sorry about that, but occasionally mistakes do happen! Please drop us an email on clubsfromabove@gmail.com and we will arrange to have the correct item sent out for you!

Please email us on clubsfromabove@gmail.com, quoting your order number, and we will give you full instructions on how to return your item.